Privacy Policy

At Infinity Body Mind Spirit, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Collection of Personal Information

We collect personal information that is necessary for us to provide our services effectively. The types of personal information we may collect include:

  • Name

  • Contact details (e.g., email address, phone number)

  • Date of birth

  • Health information relevant to the services we offer

  • Any other information you provide to us during consultations or through our website

Methods of Collection

We collect personal information through various methods, including:

  • Direct interactions: When you communicate with us in person, via phone, email, or through our website

  • Online forms: When you fill out forms on our website to book services or subscribe to newsletters

  • Third-party sources: With your consent, we may collect information from third parties, such as healthcare providers, to enhance the services we provide

Use of Personal Information

We use your personal information for purposes including:

  • Providing and managing our services

  • Communicating with you regarding appointments, services, and updates

  • Personalizing your experience with our services

  • Maintaining and updating our records

  • Complying with legal and regulatory obligations

Disclosure of Personal Information

We respect the confidentiality of your personal information and will not disclose it to third parties without your consent, except where required by law or as necessary to provide our services. This may include sharing information with:

  • Healthcare professionals involved in your care

  • Service providers who assist us in our operations (e.g., IT support, payment processors)

  • Regulatory bodies, if required

Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe any information is inaccurate or outdated. To do so, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.